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Your data, handled with care

Privacy Policy

Welcome to Rooted Wellness ("Rooted," "we," "our," or "us"). Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you interact with our website, digital products, quizzes, newsletters, wellness content, and related services. By using our services, you agree to the practices described in this Privacy Policy.

Effective date: May 14, 2026

1. Information we collect

We may collect personal and non-personal information from you when you interact with Rooted Wellness.

Personal information may include:

  • full name
  • email address
  • billing and payment information
  • account information
  • information voluntarily submitted through forms, quizzes, surveys, journals, or communications

Wellness and preference information you may voluntarily provide:

  • nervous system or wellness-related responses
  • lifestyle preferences
  • reflection or journaling responses
  • product or content interests

This information is used solely to personalize your experience and improve our services.

Technical information we may automatically collect:

  • IP address
  • browser type
  • device information
  • website activity
  • cookies and analytics data

2. How we use your information

We use your information to:

  • deliver products, programs, and digital resources
  • personalize your wellness experience
  • improve website functionality and user experience
  • respond to inquiries and provide customer support
  • send newsletters, updates, and promotional communications
  • analyze trends and platform performance
  • maintain the security and integrity of our services

We only collect information reasonably necessary to operate and improve Rooted Wellness.

3. Cookies and analytics

Rooted Wellness may use cookies, pixels, and similar technologies to:

  • improve website performance
  • understand user behavior and engagement
  • personalize content and offerings
  • support marketing and advertising efforts

We may use analytics and marketing tools provided by trusted third-party services, including but not limited to:

  • Google Analytics
  • Pinterest Analytics
  • Meta and Facebook Pixel
  • email marketing platforms

You may disable cookies through your browser settings, though some features of the website may not function properly.

4. Third-party services

We may use trusted third-party platforms and providers to support our services, including:

  • payment processors
  • website hosting providers
  • email marketing services
  • digital product delivery platforms
  • analytics providers

These providers only receive access to information necessary to perform their services and are expected to maintain appropriate security and confidentiality practices.

We are not responsible for the privacy practices of external websites or third-party services linked through our platform.

5. Payment information

Payments may be processed through secure third-party payment providers. Rooted Wellness does not store full payment card information on our servers.

Please review the privacy policies of any payment processors you use when making purchases through our platform.

6. Data protection and security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your rights and choices

Depending on your location and applicable laws, you may have the right to:

  • access the personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your information
  • withdraw consent from marketing communications
  • request a copy of your stored data

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

To make a privacy-related request, please contact us using the information below.

8. Wellness disclaimer

Rooted Wellness provides educational wellness content, nervous system regulation resources, EFT tools, mindfulness practices, and emotional wellbeing support.

Our content is not intended to diagnose, treat, cure, or prevent any medical or mental health condition and should not replace professional medical, psychological, or therapeutic care.

Please consult a qualified healthcare professional regarding any medical or mental health concerns.

9. AI and personalization

As Rooted Wellness evolves, we may use AI-assisted tools and personalization technologies to improve user experience, educational recommendations, and wellness support.

Any personalization features are intended to enhance user experience and not to provide medical advice or clinical treatment.

10. Children's privacy

Rooted Wellness is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

If we become aware that information from a child has been collected without verified parental consent, we will take steps to delete that information promptly.

11. International users

By using our services, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your location.

We take reasonable measures to ensure your information remains protected.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised "Effective Date."

Continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact us

If you have questions, concerns, or privacy-related requests, please contact us using the details in the contact card below.

Reach the team

Questions about this document?

We respond quietly and kindly. For privacy requests, terms questions, or anything related to this disclaimer, use the contact details on the right.