1. Information we collect
We may collect personal and non-personal information from you when you interact with Rooted Wellness.
Personal information may include:
- full name
- email address
- billing and payment information
- account information
- information voluntarily submitted through forms, quizzes, surveys, journals, or communications
Wellness and preference information you may voluntarily provide:
- nervous system or wellness-related responses
- lifestyle preferences
- reflection or journaling responses
- product or content interests
This information is used solely to personalize your experience and improve our services.
Technical information we may automatically collect:
- IP address
- browser type
- device information
- website activity
- cookies and analytics data
2. How we use your information
We use your information to:
- deliver products, programs, and digital resources
- personalize your wellness experience
- improve website functionality and user experience
- respond to inquiries and provide customer support
- send newsletters, updates, and promotional communications
- analyze trends and platform performance
- maintain the security and integrity of our services
We only collect information reasonably necessary to operate and improve Rooted Wellness.
4. Third-party services
We may use trusted third-party platforms and providers to support our services, including:
- payment processors
- website hosting providers
- email marketing services
- digital product delivery platforms
- analytics providers
These providers only receive access to information necessary to perform their services and are expected to maintain appropriate security and confidentiality practices.
We are not responsible for the privacy practices of external websites or third-party services linked through our platform.
5. Payment information
Payments may be processed through secure third-party payment providers. Rooted Wellness does not store full payment card information on our servers.
Please review the privacy policies of any payment processors you use when making purchases through our platform.
6. Data protection and security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, misuse, loss, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Your rights and choices
Depending on your location and applicable laws, you may have the right to:
- access the personal information we hold about you
- request correction of inaccurate information
- request deletion of your information
- withdraw consent from marketing communications
- request a copy of your stored data
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
To make a privacy-related request, please contact us using the information below.
8. Wellness disclaimer
Rooted Wellness provides educational wellness content, nervous system regulation resources, EFT tools, mindfulness practices, and emotional wellbeing support.
Our content is not intended to diagnose, treat, cure, or prevent any medical or mental health condition and should not replace professional medical, psychological, or therapeutic care.
Please consult a qualified healthcare professional regarding any medical or mental health concerns.
9. AI and personalization
As Rooted Wellness evolves, we may use AI-assisted tools and personalization technologies to improve user experience, educational recommendations, and wellness support.
Any personalization features are intended to enhance user experience and not to provide medical advice or clinical treatment.
10. Children's privacy
Rooted Wellness is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
If we become aware that information from a child has been collected without verified parental consent, we will take steps to delete that information promptly.
11. International users
By using our services, you understand that your information may be transferred to and processed in countries where privacy laws may differ from those in your location.
We take reasonable measures to ensure your information remains protected.
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised "Effective Date."
Continued use of our services after changes become effective constitutes acceptance of the updated policy.
13. Contact us
If you have questions, concerns, or privacy-related requests, please contact us using the details in the contact card below.
Reach the team
Questions about this document?
We respond quietly and kindly. For privacy requests, terms questions, or anything related to this disclaimer, use the contact details on the right.
Phone
+2349131578001
